FAQ

**URGENT** Contacting Promevo for Support has changed.
Recently we've been in the midst of turning down our Freshdesk portal for an alternative solution. You will no longer be able to submit ticket request...
Mon, 27 Aug, 2018 at 12:41 PM
Where can I find information on Service Disruptions or Outages?
Google provides three methods of informing users of service disruptions or outages; Alerts, Apps Status Dashboard, Enterprise Support Center Alerts ...
Tue, 9 Jun, 2015 at 3:13 PM
How do I purchase additional GAFW Licenses?
Customers who purchase their Google Apps for Work licenses through Promevo are able to add additional licenses directly through gPanel. These licenses wil...
Thu, 16 Jun, 2016 at 10:20 AM
How do I add additional storage?
Google has added the ability for Super-Admins to manage their own storage. To add additional storage to a user's account, please follow the direction...
Wed, 1 Jun, 2016 at 8:32 AM
How to Disable End User Marketplace Access
Google has recently announced that end users will now be able to access and install apps from the Google Marketplace for their accounts. If an app requires ...
Fri, 19 Sep, 2014 at 10:48 AM