Known Issues

**URGENT** Contacting Promevo for Support has changed.
Recently we've been in the midst of turning down our Freshdesk portal for an alternative solution. You will no longer be able to submit ticket request...
Mon, 27 Aug, 2018 at 12:37 PM
Scheduled Channel API maintenance. Sept. 7th, 2017
Google will be performing maintenance on their Channel API, September 7th, 2017 from 8:00 AM to 10:00 AM (PDT).  This will affect all actions & call...
Thu, 31 Aug, 2017 at 8:36 AM
8/8/2017 Issues with Contacts API
We're currently experiencing issues related with the Contacts API,  Please be patient as we await resolution to the current issues plaguing the API...
Tue, 8 Aug, 2017 at 8:27 AM
User/ORG/Group created in Google Admin Console Not showing in gPanel
There is a current known issue regarding indexing that is being investigated. New users, groups, and orgs that are created in the Google Admin Console are n...
Wed, 20 Jan, 2016 at 12:16 PM
gPanel "Email Audit" API Check failure - 3/30/2018
We are currently investigating an issue with the Email Audit service within gPanel caused by Google's API. The moment we have any further updates, they...
Fri, 30 Mar, 2018 at 3:08 PM