FAQ

**URGENT** Contacting Promevo for Support has changed.
Recently we've been in the midst of turning down our Freshdesk portal for an alternative solution. You will no longer be able to submit ticket request...
Mon, 27 Aug, 2018 at 12:31 PM
Scheduled Channel API maintenance. Sept. 7th, 2017
Google will be performing maintenance on their Channel API, September 7th, 2017 from 8:00 AM to 10:00 AM (PDT). This will affect all actions & calls...
Thu, 31 Aug, 2017 at 8:36 AM
8/8/2017 Issues with Contacts API
We're currently experiencing issues related with the Contacts API,  Please be patient as we await resolution to the current issues plaguing t...
Tue, 8 Aug, 2017 at 8:24 AM
I hear that some people get gPanel for free. How can I get free gPanel?
It's true, Google Apps for Work customers can get gPanel Domain Management for free! For the same $50 dollars a year for your Google Apps Licenses that...
Fri, 31 Oct, 2014 at 10:38 AM
How do I install gPanel Domain Management?
See the installation instructions, along with the rest of our gDM help documentation here.
Wed, 19 Oct, 2016 at 2:03 PM
How do I subscribe, or manage my existing subscription?
If you do not have gPanel installed, you must install the free 14 day trial from the Google Apps marketplace first. Once you gPanel installed, see h...
Fri, 31 Oct, 2014 at 10:39 AM
How do I add Google Apps for Work Licenses through gPanel?
Customers who purchase their Google Apps for Work licenses through Promevo are able to add additional licenses directly through gPanel. These licenses wil...
Wed, 19 Oct, 2016 at 2:04 PM
Adding vertical line into Signature Template Conditional Field
When adding a Conditional field into a signature template you're unable to add a vertical line( | ) inside of the conditional.  If you're still ne...
Mon, 11 Apr, 2016 at 10:23 AM
What are the impacts on gPanel when switching primary domains in Google?
Switching your primary Google domain does have several impacts on gPanel that customers should be aware of. While some of these may not impact all customers...
Thu, 10 Aug, 2017 at 1:51 PM